| 1 |
Number of complaints pending at the end of previous half-yearly period (a) |
0 |
| 2 |
Number of complaints received during the period (b) |
0 |
| 3 |
Total number of complaints resolved during the period (c) |
0 |
| 4 |
Total number of complaints pending at the end of the period (a+b−c) = (d) |
0 |
0 |
0 |
| 5 |
Ageing details of complaints pending at the end of the period |
|
|
Complaints pending up to 21 days (a) |
0 |
|
Complaints pending from 22–90 days (b) |
0 |
|
Complaints pending more than 90 days (c) |
0 |
|
Total complaints pending (a+b+c)=d |
0 |
0 |
0 |
| 6 |
Average complaint resolution time (in days) |
0 |
| 7 |
Break-up of type of complaints received during the period |
|
|
Grievances related to recommendations |
0 |
|
Issues related to fees charged |
0 |
|
Inadequacy/issues related to services |
0 |
|
Promise of assured returns |
0 |
|
Other (please specify) |
0 |
| 8 |
Number of unique clients who have filed complaints during the period |
0 |
